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Many of our products ship directly from our manufactures to you. Once your order is ready to ship, it generally takes 5-10 business days for delivery(does not apply to furniture orders). No weekend or holiday delivery is available. Oversized and overweight packages may incur additional charges and service restrictions. (see chart below).
Standard Delivery - Curb side
White Glove Delivery Service is available for furniture deliveries (To most addresses in the continental USA. Certain restrictions apply. Offer subject to change.) This includes:
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Purchase Amount | Standard | White Glove | ||||
| From | To | |||||
| $0.01 | $25.00 | $6.00 | n/a | |||
| $25.01 | $45.00 | $8.00 | n/a | |||
| $45.01 | $65.00 | $12.00 | n/a | |||
| $65.01 | $90.00 | FREE | n/a | |||
| $90.01 | $125.00 | FREE | n/a | |||
| $125.01 | $200.00 | FREE | 15% | |||
| $200.01 | $999.00 | FREE | ||||
| $999.01 | $5000.00 | FREE | 15% | |||
| $5000.01 | + | FREE | 15% | |||
Are your shipments insured against damage?
Yes. Every shipment is insured against damage and we request that you carefully inspect your merchandise upon receipt and notify us immediately if you notice any damage due to transit. To successfully expedite any damage claim, you must keep the original packing material that the item(s) arrived in and print the words, "Damaged Upon Arrival" next to where you sign for the merchandise. Digital or traditional photographs can also be very powerful tools in helping us expedite a damage claim. Failure to report the merchandise as damaged when you sign for it will result in a denial of claims.
*Due to Insurance restrictions we cannot assemble cribs.
